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Wellbeing Caller

Age UK Islington

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We are looking for enthusiastic, kind and patient volunteers that enjoy having a chat with people of all different backgrounds. You will listen and engage and try to work out if all is well or if the client might need some further assistance from us. Sometimes they will and you can flag it up to AUKI staff. Other times you just end up with a nice chat - hopefully brightening both yours and the client's day! There are some IT skills involved in logging the calls but we will give you adequate training and the support you need. The main bit is to chat with the clients and listen well. This role must be done in person from our offices at Manor Gardens. Please get in touch and we can explain more about the role! Hope to hear from you soon.

Administration,Advice, Information & Support,Befriending, Buddying & Mentoring,Caring,Community Work,Counselling,Support Work,General & Helping

Admin, Basic IT skills - internet & email, Counselling, Reading & Writing, Research

This may be the role for you if • You are a good listener that can engage others in natural and easy conversation to find out how they are getting on. • You have attention to detail and are thorough. • You have a willingness to learn about the challenges facing vulnerable adults.

What you will gain: • Customer service experience • Knowledge of the support that is available for vulnerable adults • An in-depth understanding of the issues that older people and vulnerable adults face • Use of specialist software • The chance to make a big difference to someone’s life by being an empathetic and kind listener.

3-4 hours per week for at minimum of six months

Further location details may be provided below.

Synnøve Kershaw

6 Manor Gardens, London N7 6LA

N7 6LA

3

getvolunteering@ageukislington.org.uk

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18 and over

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