This Privacy Policy applies to the information we collect about you on this website ("Site"). If you provide us with your personal information you are agreeing to our use of that information on the terms of this Privacy Policy.

Simply Connect Solutions Ltd ("we/"us"/"our") is incorporated with company number 11321193 and our registered address is Kemp House, 160 City Road, London, United Kingdom, EC1V 2NX.
We own and manage the Simply Connect database and run this volunteering platform, and host your data further to the use of these services by you and by Volunteer Centre Sutton.
Your personal data will be given to us via this Site either because you have been in to a Volunteer Centre and they have put your data onto this Site or you have been introduced to this Site via Volunteer Centre Sutton’s website.

Your local volunteering service has passed your details to us. Volunteer Centre Sutton (our 'partner') is the joint Data Controller with us. This means that we decide how your personal data is used, for what purpose(s) and with whom it may be shared. In the event that we are the data processor, Volunteer Centre Sutton has authorised us to process your personal data on its behalf on the terms of this Privacy Policy. Volunteer Centre Sutton‘s contact details are set out below.

If you have any queries about how we process your personal data please contact either Volunteer Centre Sutton (as set out below) or us at hello@simplyconnectsolutions.co.uk. If you have any queries about how this Site is operated please contact hello@simplyconnectsolutions.co.uk

We will process your personal data in order to provide the service(s) you have requested, as further described below in the section "The Service We Provide". We may from time to time also contact you directly to inform you of changes in the service we are providing to you, notify you of new features or new services on the basis of our legitimate interest.

What type of data do we collect?

Personal data relates to a living individual who can be identified from the data. We will process your personal data in accordance with the relevant data protection legislation including the General Data Protection Regulation 2018 (the “GDPR”) ("Legislation").

When you register to use our service we may collect your:

• name
• postcode
• date of birth
• availability

How we may use this personal information?

• disability
• employment status
• religion
• how you heard about us
• skills, interests and activities
• personal profile

We may also ask for the following information, which you may choose not to disclose:

• generate communications appropriate to your experience and interests;
• to set up and administer your volunteer account in the Simply Connect volunteering platform;
• share your personal information with voluntary organisations as directed by you;
• customise and improve the service we provide;
• moderate use of the Site;
• contact you with relevant information about the programme and events;
• to receive communications from Volunteer Centre Sutton;
• If you flag the volunteer bank of the Simply Connect platform and you will be directly contactable by voluntary organisations.

When you ‘register your interest’ in a role we will forward the following details on to the relevant organisation who is advertising the role you have expressed an interest in.

• name
• first half of your postcode
• skills, interests and activities (where relevant)
• personal profile
• availability (where relevant)

It is only after you have selected the option to 'confirm interest in a role', that the organisation will have access to your email address.
We are not responsible for the privacy policies and practices of other organisations you deal with further to the service we provide. Please review the privacy policy of the particular organisation you wish to work for before you "register your interest".
We then hold your data on the Simply Connect volunteering platform until you deactivate your account, to allow you to apply for another opportunity without having to complete a new registration form.
You can ask us to remove your data from our system at any time by contacting us.

Volunteer Bank Consent

If you have chosen to be in our volunteer bank, this means you have agreed to be contacted by other organisations.

• Not all volunteering opportunities are open to all age groups (e.g. some are specifically for young people or older people and many organisations cannot involve volunteers under the age of 16 etc) so it helps our partners place volunteers in appropriate opportunities;
• The volunteering service needs to monitor use of its services to ensure that they are involving all sections of their community in order to demonstrate this to funders.

Age discrimination laws do not currently apply to volunteering opportunities.

Organisations that register with the volunteering service have to agree to the terms and conditions to use this service.

If Volunteer Centre Sutton transfers to another provider, we have the right to transfer your personal data further to our legitimate interest.

Please see information on our Cookie Policy on our website.

Please contact us or Volunteer Centre Sutton to exercise your rights in relation to personal data laws. Our contact details are set out below.

1. Right of Access
   Access to your personal data.
2. Right to Erasure
   The right to have all our records which contain references to your personal data deleted.
3. Right to Data Portability
   On request we will provide your personal data to you, in a CSV format.
4. Right to be Informed
   How your data is processed is explained in this Privacy Notice. If you have any questions please contact us.
5. Right to Rectification
   To have personal data rectified if it is inaccurate or incomplete. Please contact us.
6. Right to Restrict Processing
   To limit the ways in which we use your data please contact us.
7. Right to Object
   You have the right to object to processing which is based on legitimate interests or the performance of a task in the public interest/exercise of official authority (including profiling).
8. Rights related to Automated Profiling
   You have the right not to be subject to a decision when it is based on automated processing.

If you have any queries regarding your account or if you wish to make a complaint about the service we provide please contact 0161 447 3035. Every effort will be made to resolve your issue. If you have concerns about how your data is being handled you can also contact the Information Commissioner’s Office contact details at https://ico.org.uk/concerns/ or call the helpline on 0303 123 1113.

Volunteer Centre Sutton
216-220 High St
Sutton
SM1 1NU
020 8661 5900
volunteer@vcsutton.org.uk
https://vcsutton.org.uk/