Trainee Volunteer Generalist Adviser

Citizens Advice Mid-Mercia

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Advice, Information & Support

Evaluating & Reviewing, Good IT Skills, Maths, Negotiating, Reading & Writing

You don’t need specific qualifications or skills but you’ll need to: be friendly and approachable be non-judgmental and respect views, values and cultures that are different to your own have good listening skills have excellent verbal and written communication skills have good maths and IT skills be able to understand information and explain it to others be willing to learn about and follow the Citizens Advice aims, principles and policies, including confidentiality and data protection be willing to undertake all training relevant to your role Full training and support will be given to the successful volunteers to enable them to carry out their role

Make a real difference to people’s lives Learn about a range of issues such as benefits, debt, employment and housing Build on valuable skills such as communication, listening and analysing Increase your employability Work with a range of different people, independently and in a team. Have a positive impact in your community.

A minimum commitment of 8 hours per week would be ideal

Further location details may be provided below.

Matthew Fletcher

Citizens Advice Mid Merica Based at Community Together CIC, Suite 3, Offa House, Orchard Street, Tamworth, B79 7RE

B79 7RE

10

https://www.citizensadvicemidmercia.org.uk/volunteering/