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Role Details

Title

Healthwatch Enter & View Volunteer

Organisation

Healthwatch Staffordshire

Distance from the search postcode

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Website

http://healthwatchstaffordshire.co.uk This link will open a new window.

What you will be doing

Why should you be a Enter and View Volunteer?
You’ll be helping to make life better for people by using the insight to make tangible differences to health and care services. You’ll meet a wide range of people who rely on health and care services. You’ll gain valuable experience which may support your job aspirations. You’ll meet new people, be part of the Healthwatch team who act as the public champion for health and care and make a difference for your local community.

What will the role involve?

You’ll be part of a team which plans Enter and View visits, including speaking to service managers.
You’ll talk to people, including family members, carers and staff to get a full picture about how services are working
You’ll record these experiences and with your team write a report on what’s working well and areas for improvement
You’ll support the Healthwatch staff who talk to service managers about the changes needed
As part of a team, you’ll check back to make sure the changes are making a difference

Activities

Advice, Information & Support,Community Work

Skills & Attributes

Evaluating & Reviewing, Good IT Skills, Reading & Writing, UK Driving Licence

Skills Description

Personal specification/requirements: Comfortable talking to people from a range of backgrounds, including sensitive information. Balancing being warm and approachable with maintaining impartiality Ability to analyse information to find out what’s working well or needs improvement Enjoyment and ability to work in a team Computer skills, including Microsoft Word & Office. Access to the internet/email Be comfortable volunteering from home and using online meeting platforms e.g. Zoom or Microsoft Teams (training can be provided in the latter) Respectful of confidentiality. Some volunteer roles with Healthwatch Staffordshire will require a DBS check.

What is in it for you

Being part of the Healthwatch Intelligence Network you are our eyes and ears on the ground, in the community sharing what we do as well as sharing back information collected within our communities. Why should you be part of the Healthwatch Intelligence Network? If you have a passion for your local community and making services better for people in those areas and beyond, then this is the right role for you. You will be the ‘eyes’ and ‘ears’ of what is happening within the community. We have a vital role to play in ensuring people in Staffordshire are engaged, listened to and provided with an avenue to tell us their views and opinions about health and social care services

Time Commitment

How much time is involved? We ask that all volunteers commit to attending an induction and any suitable training/events for them. Other than that, the role is flexible, and the time commitment will be agreed by you and your Volunteer Supporter

Driving Licence & Vehicle Required

Travel Expenses

Available in multiple locations

Further location details may be provided below.

Contact Person

Christine Sherwood

Role Address

Could be multiple areas of Staffordshire

Postcode (See Google maps below)

Directions

Number of volunteers required

How to find out more

To apply for this role either fill out our online application form, please use Support Staffordshire link website https://www.supportstaffordshire.org.uk/volunteering/i-want-volunteer.