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About us

Oxfam is a global movement of millions of people who share the belief that, in a world rich in resources, poverty isn't inevitable. We respond fast in emergencies, work on long-term projects with communities and campaign for genuine, lasting change. Our volunteers, staff and those we aim to influence are all guided by our values of empowerment, accountability and inclusiveness.

Our shops

With a network of over 600 shops, our diverse volunteers play an integral role in championing Oxfam’s value, running the shops and promoting our life saving work to the wider community. Through the sales of donated goods and our ethical range of new products, Sourced by Oxfam, our shops raise millions of pounds each year to fund our crucial work to end the injustice of poverty.

Why do we need you?

The Oxfam Online Shop sells a wide range of unique items that have kindly been donated to us by our supporters. Every day our wonderful team of volunteers list hundreds of items, including second-hand women’s, men’s and children’s clothing, rare collectables, books, rare vinyl, vintage wedding dresses, and so much more!

This is an exciting opportunity for you to gain valuable experience in the rapidly growing e-commerce sector while helping to maximise sales of donated items.

What are your key responsibilities?

•Researching and valuing items identified as having potential to sell online.

•Writing creative and accurate product descriptions.

•Listing items for sale using our online listing tool.

•Taking high quality photos of items.

•Adhering to Oxfam’s policies and guidelines.

•Providing excellent customer service.

•Dealing with despatch, after-sales care and refunds.

•Packaging and posting sold items.