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Volunteer Administrator/Receptionist

Age UK East London

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Age UK East London is a local independent charity working with older people mainly in the boroughs of Hackney, Newham and Tower Hamlets.

As a Volunteer Administrator/Receptionist, you’ll be at the heart of operations, helping to ensure the smooth running of our programs and services. This role is ideal for someone who thrives in a dynamic environment, enjoys working collaboratively, and wants to support impactful work in their community.

You will also be responsible for creating a warm and welcoming environment for service users and visitors. You will answer the phone promptly and professionally, assist with general administrative tasks, and handle ad-hoc duties such as receiving and distributing mail and parcels.

Additionally, you'll oversee the usage of meeting rooms, ensuring they are well-maintained and available when needed. This role offers the opportunity to be an essential part of a supportive team.

Duties and responsibilities include:

• Ensure a welcoming and professional environment at the Centre by greeting visitors and supporting their needs.
• To answer the telephone promptly in a welcoming and professional manner.
• Undertake administrative duties as required
• Ad-hoc admin tasks – receive mail/parcels
• Oversee meeting rooms usage
• Coordinate volunteer and participant activities, such as booking spaces, organizing materials, and sending communications.
• Assist in promoting events, activities, and services through emails, social media updates, and posters.
• Work closely with staff and volunteers to ensure smooth delivery of activities, services, and community projects.

Administration,General and Helping

Admin, Basic IT skills - internet & email, Cleaning & Tidying, Good IT Skills, Organising & Planning

• Excellent skills in respect of both written and spoken English. • Basic understanding of Microsoft packages. • Have an approachable manner • Ability to work in a busy environment. • Experience working/supporting older people desirable

• Gain confidence • Learn new skills • Meet people • Make a difference • Social and celebration events

Six months

Further location details may be provided below.

Shakera Begum

329 Queensbridge Road E8 3LA

E8 3LA

Nearest overground Haggerston

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

we are committed to supporting volunteers with disabilities or access requirements by offering personalised adjustments, accessible facilities. We welcome open discussions for each individual’s needs.

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18+

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Covid Safe

We have hand sanitisers on hand

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Volunteer Centre  Other Roles for this organisation

This Organisation has  5  other volunteer role(s).
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