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Volunteer Centre  Role Details

Volunteer Advice and Information Assistant

City & Hackney Carers Centre

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We were founded in 1996 by a group of carers who were struggling to find support. They came together to create the Carers Centre; a one stop shop for unpaid carers living in the City of London and Hackney. Since then we have grown and now offer a range of needs-led support services that are accessible and appropriate.

Working in our friendly team, you will help carers understand their rights and entitlements and support the work of the information and advice officers.

You will work alongside our information and advice service coordinator who will train you on carers rights and entitlements and provide you with the opportunity to learn about welfare benefits advice and energy advice.

We will provide you with an opportunity to attend other training courses such as safeguarding adults and children and will provide you with a written reference.

You can claim travel expenses and lunch expenses (if volunteering for more than 4 hours) as per our volunteer policy.

Administration,Advice, Information & Support,Languages & Translation

Admin, Good IT Skills, Language Skills, Managing People, Organising & Planning, Reading & Writing

Essential skills and knowledge 1. Knowledge of Outlook, Word, Excel. 2. Ability to communicate well in writing and on the telephone. 3. Good at following instructions and prioritising workload. 4. Good organisational skills. 5. Willingness and ability to work as part of a team 6. An understanding of and commitment to equal opportunities. 7. An understanding of and commitment to the principles of confidentiality.

Full training in your role and ongoing support Regular supervision Opportunity to attend training Gain skills and experience Travel expenses reimbursed

4-7 hrs per week for 6 months.

Further location details may be provided below.

Sermin Kartal

The Marie Lloyd Centre 329 Queensbridge Road

E8 3LA

236 Bus stops close by.

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Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

We have a fully accessible building and will tailor the support we provide to volunteers depending on their needs.

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18+

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

We ar eopen to volunteers from all backgrounds and situations.

Volunteer Centre  Location

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