http://www.renniegrovepeace.org This link will open a new window.

Main tasks

• accompanying the van driver on the van run, helping to load, unload and handle donated and new clothes and items in bags and boxes between our R&T hub and Ecommerce centre in Berkhamsted and our shops and offices
• we will provide you with an RGP uniform and ask that you wear it at all times when you are out with the van
• we will ask you to join a WhatsApp group for communication around rotas and changes you need to be aware of

Morning volunteers will be delivering and and distributing stock between the shops.
Afternoon volunteers will be visiting the shops to pick up their "rags" - those items that are not good enough quality to sell - and bring them back to Berkhamsted. This is a valuable source of income for us which is maximised by having it collected from just one place.

What are we looking for?
• an ability to move and handle heavy boxes and bags around the R&T hub and Ecommerce centre in Berkhamsted and our shops and in and out of the delivery vehicle – you will need to wear footwear that protects your feet at all times – no sandals please
• someone who is personable and polite as in this role you will be representing Rennie Grove Peace in the community
• someone who is sociable and will enjoy engaging with our retail teams, both staff and fellow volunteers

Training and support
• there will be a named line manager who will provide ongoing support
• there will be some mandatory training that you will need to complete at the start of your volunteering with us and then periodically afterwards as refresher training
• your line manager will go through an individual support plan with you to make sure they are aware of any health issues or other issues that we need to be aware of to keep you safe
• your line manager will organise training specific to your role

What you need to know
• you will complete a volunteer application form, and we will need to see a form of ID before you get started
• at Rennie Grove Peace Hospice Care we strive to continuously demonstrate our values. These values are embedded in our recruitment and selection process, and we are fully committed to equality, diversity and inclusion in both our workforce and within our culture. You can find a link to our Equality and Diversity policy here: Equality & Diversity policy
• we will pay reasonable expenses incurred, should you wish to claim them
• we rely on the commitment of our volunteers to support our services; however, we understand that you may sometimes need to take a break from your volunteering. When you are ready to return, your line manager will meet with you to talk about the role and make sure it is still right for you and may ask you to complete some refresher training.