Telephone Wellbeing Volunteer

Deafblind UK

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Befriending, buddying and mentoring

IT Skills - Basic, Initiative/Self Motivation, Verbal Communication

Confidence and good communication skills but are also someone who may be wanting to build their confidence levels Good listening skills A warm, friendly and engaging telephone manner Empathy with the pressures on deafblind people, their families and an understanding of their need for support Good IT skills Self-motivation with the ability to work on your own initiative, within the environment of a supportive team Able to enjoy interacting with our members from simple information calls to calls where Deafblind UK has changed their life, but also able to efficiently deal with emotional calls

Be part of a friendly and dedicated team The satisfaction of knowing you will be making a difference to real people’s lives New communication skills The opportunity to learn and gain a wider understanding of dual sensory loss We ensure all volunteers who join our team are well equipped to undertake any tasks and will provide training and supervision throughout your journey with us. Any specific training will be outlined within your onboarding and induction stages and then discussed at your reviews with your named lead contact

Regular (weekly, fortnightly, monthly)

Further location details may be provided below.

Vanessa Bradley

Remote

CR0 2TB

5