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Volunteer Centre  Role Details

Telephone Wellbeing Callers

Deafblind UK

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http://deafblind.org.uk This link will open a new window.

Keeping in regular contact with our members to check on their wellbeing is one of our key services.

Our Wellbeing Volunteers contact a range of different members every week to make a friendly 'check in' call and have a chat. During these calls, you'll provide the opportunity for our members to talk, offer friendly support and make them aware of the Deafblind UK services available to them.

Whatever the conversation you’ll be making a positive difference!

This is a home based role so you don't need to be 'local' and you don’t need experience to become one of our Wellbeing Volunteers. The majority of our members communicate with clear speech so no specialised skills or knowledge is required. You just need to be comfortable chatting over the phone and be able to commit to a regular weekly time slot to make calls to our members. Some knowledge or experience of sight and or hearing loss would be an advantage in this particular role and confidence in speaking with people of all ages and backgrounds.

We provide full training and ongoing support in this role and ask for a minimum commitment of three months.

We require you to have Wifi and access to a PC, tablet or mobile device. This is to allow you to complete training, have access to the Deafblind UK phone system and to submit online contact logs.

Volunteering with our charity is special because you get to hear first-hand the difference you make to people’s lives. Click on 'apply' and make a difference today!

Advice, Information & Support

Basic IT skills - internet & email

This role would suit someone who … • Is confident and has good communication skills but also someone who may be wanting to build their confidence levels • Has good listening skills • Has a warm, friendly and engaging telephone manner • Can empathise with the pressures on deafblind people, their families and understand their need for support • IT skills • Is self-motivated with an ability to work on your own initiative, within the environment of a supportive team • Able to enjoy interacting with our members over a wide range of subjects

What are the benefits to you? • Be part of a friendly and dedicated team • The satisfaction of knowing you will be making a difference to real people’s lives • New communications skills • Experience of an office environment that can be added to a CV

2 hours per week

Further location details may be provided below.

Vanessa Bradley

Home Based

10

https://deafblinduk.goassemble.com/opportunities/43223-telephone-wellbeing-volunteer-2023-02-08

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

Role is home based

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Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

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Volunteer Centre  Other Roles for this organisation

This Organisation has  2  other volunteer role(s).
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Deafblind UK  into the Keyword search.