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Volunteer Role: Community Buddy

Location: Based in Luton within a non-residential setting. Unfortunately, this location does not have step free access.

About the Role
Penrose Roots delivers community-based recovery services across Luton, from community gardens and social groups to bike maintenance projects. This volunteer role supports our Green Social Prescribing Triage system, helping individuals who have experienced long-term isolation or ill health to access and engage with green projects, build confidence, and reconnect with their community.

We are looking for friendly and enthusiastic volunteers to help our members feel connected and confident in attending their local green activities. You'll help them to access nature-based activities, make a plan to get started and go along with them if they would like some company. You may continue to attend with them until they feel confident going on their own (approx. 4-5 weeks).

Your role is all about helping people to make those daunting first few steps that can ultimately make a real difference in their wellbeing and bring them joy through connection to nature and their community!

What is the Commitment?
Because building trust and relationships takes time, we are looking for volunteers who can commit to supporting members regularly - ideally between 4 and 10 hours per week for at least two months.

Volunteering must take place during the service's working hours (Monday - Saturday 10am-3pm) but there is flexibility within that. We will work with you to find a schedule that fits around your life and the needs of the service.

About You
We’re looking for volunteers who are compassionate, proactive, and ready to make a difference! If you’re someone who can support people going through complex personal situations with empathy and without judgment, we’d love to hear from you.

We also welcome volunteers with lived experience of mental health, social care, or recovery-focused services, as well as those who’ve worked in caring roles or supported loved ones. Your insight and understanding can be incredibly valuable.

You’ll need to be confident in planning days and journeys in and around Luton independently, and have a positive, encouraging attitude to help others step outside their comfort zones and try something new. Beyond this, we are very open to what you can bring to the team!

What You Can Expect From Us
To support you and set you up for success in your volunteering role with us, you can expect that we will:

Work with you to find a volunteering arrangement that works for you and for the service. We will be as flexible as we can!
Reimburse you for agreed expenses relating to your volunteering.
Welcome you warmly into our team and support you to get the most from your experience.
Recognise and celebrate your contribution to the team! We can provide references to confirm your achievements and contributions upon request.
Provide the training and guidance you need to understand the context of our services and to keep you and residents and participants safe
Provide regular supervision and opportunities to provide feedback on your experience
Provide access to Reflective Practice sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at volunteering
You will be eligible to register with Blue Light Discount Card.
About Social Interest Group (SIG)
Penrose Roots Community based recovery services are part of the Social Interest Group. SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.

Additional Information
This role may close early, for a better chance to be considered, we recommend applying as soon as possible as we screen on an ongoing basis. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. If you need support with making your application, for example, due to learning needs or a disability, please email volunteering@socialinterestgroup.org.uk or call our central office on 020 3668 9270 to request a call back. Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.

For information about our volunteer recruitment processes, please see our website and Volunteer Recruitment Policy.