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Drop-in Volunteer

Beyond Detention

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Volunteers are required to help run our weekly drop-in sessions held at YWIRC for their residents, normally under the supervision of the In-Detention Coordinator. Drop-in’s run for 2 hours and additional time is needed on arrival to set up and to close things down at the end of the drop in.

Volunteers are required to help set up and run various activities during the drop in such as card games, board games or arts & craft activities, ensuring that residents are included in activities.

Volunteers are required to support residents to complete clothing and mobile top up requests as needed.

Volunteers are required to give residents time and space to talk about their situation, how they are coping and to offer emotional support in a compassionate non-judgemental manner.

As the drop-in sessions take place within YWIRC volunteers are required to have a security check and sign the Official Secrets Act.

Volunteers are also required to follow the policies and procedures of YWIRC, particularly with respect to health and safety and safeguarding.
Volunteers need to show curtesy and respect to centre staff, always following their instructions and rules of the centre. This is important for maintaining and developing the good relationship that Beyond Detention has with YWIRC.  

Recruitment and training 

All new drop-in volunteers will be required to attend - an information session, a training and selection day and a separate interview. Once volunteers join the organisation, they will take part in - initial training, ongoing mentoring and ongoing training as needed throughout the year depending on training needs and updates to service provision.

Drop-in volunteers will also be given YWIRC/Serco training for this role, this will include a tour of YWIRC, information on health & safety, managing difficult situations and safeguarding.

Time Commitment

Each drop-in session last 2 hours and often requires 3-4 hours of time at YWIRC depending on numbers in the centre at any given time and time taken to go through security procedures when visiting. An online rota system is used for all drop-in volunteers, and volunteers can confirm their availability up to 3 months in advance if needed.

Volunteers will need to do their best to attend the sessions they have signed up to, where possible giving good notice of absence. This is so that we can maintain an adequate level of support for each session.

Befriending, Buddying & Mentoring

Basic IT skills - internet & email, UK Driving Licence

Willingness to accept people without being judgemental or seeking to influence them  Ability to keep calm when faced with difficult situations, including when listening to traumatic stories or meeting people who may be displaying a wide range of emotions  Ability to demonstrate empathy and understanding  Ability to listen - encouraging others to express their own thoughts and feelings  Aware of body language and able to put residents at ease  Emotionally resilient with an understanding of the need for professional boundaries  Interested in meeting new people from a diverse range of cultures, backgrounds, and beliefs  Willingness to abide by our policies and procedures, in particular respecting a resident’s right to confidentiality and date protection  Willingness to attend our ongoing training programme and other events

Beyond Detention is committed supporting all volunteers through:  A clear Role Description and Code of Contact  Role specific training – through the induction process and our ongoing training (OGT) programme Ongoing mentoring as a new volunteer Ongoing support from the In-Detention Coordinator   Regular communication about your role and the activities of the organisation.   The opportunity to give regular feedback on your role and the wider organisation.   Doing our best to help you develop your volunteering role with us, while recognising your need to balance this with work, study, family and/or other commitments.  Annual recognition of the volunteering you have done for Beyond Detention, plus references for work, study or other volunteering if required.  Honouring the time commitment you have agreed to give and not putting pressure on you to commit more.  Treating all volunteers fairly and in accordance with our Policies and Procedures.  Trying to resolve fairly any issues or difficulties you may have whilst you volunteer with us before they become problems, in line with our Policies and Procedures.   Promptly reimbursing agreed out-of-pocket expenses following procedures set out in our Expenses Policy.  Providing adequate insurance to cover your volunteering within the scope of your Role Description or any additional tasks approved by us.    Additional benefits of being a Drop-In Volunteer may include:  Knowledge that drop-in sessions mean a great deal to residents, reducing their isolation and giving them something to look forward to Experience of running drop-in sessions within a unique environment  Being part of the enhanced support service offered to people detained indefinitely at YWIRC Resulting knowledge, skills, and experience Being part of the Beyond Detention team with regular opportunities to meet in person and online

Further location details may be provided below.

Katrina Allen

43 Bromham Road

MK40 2AA

5

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18 and over

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