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Volunteer for the Coroners' Courts Support Service at Ampthill Coroner's Court

The Coroners' Court Support Service

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https://coronerscourtssupportservice.org.uk/ This link will open a new window.

The Coroners’ Court Support Service is seeking volunteers to support families and witnesses that attend Inquests at Coroners’ Courts. Everything we do is based on our values and our volunteers and staff are expected to represent the organisation in a way which is centred on these values. Our values are:

• Support
• Trust
• Openness
• Integrity
• Collaboration

You will play a key part in providing emotional help and practical support to all that attend Inquests (either in person or virtually via screen) at the Court you choose to volunteer at. You will do this by listening to the concerns and anxieties of families and witnesses that attend Court. Being empathetic, friendly and approachable are vital skills for this role.

As a volunteer with us you will have an integral role in the successful delivery of our service, working closely with Court staff to provide the best possible support for all that attend. As we are delivering this service in a professional environment it is important that high standards are maintained at all times. Our Service is free and confidential and we must always act respectfully and empathically, being mindful of the sensitive nature of the support we offer to bereaved families and others.

Advice, Information & Support,Caring

Admin, Basic IT skills - internet & email, Reading & Writing

The following skills and qualities are desirable in a volunteer for the CCSS: a) The ability to work alone, but also as part of a managed diverse team. b) The ability to work reliably within a rota system. c) Willingness to be contacted and to make contact with the Coordinator and the Lead Volunteer. d) To undertake initial induction, training and refresher/top up training. e) Willingness to demonstrate our values and to work within the framework of the CCSS. f) Willingness to adhere to the policy of confidentiality. g) Ability to listen and communicate with a wide range of people which will include, but not limited to, families, members of the public, Coroners and their staff, legal and medical professionals. h) Ability to be adaptable. To use own initiative and react appropriately to changing situations. This could include when proceedings start later than anticipated or if the location of the court is changed but not to go beyond the remit of the volunteer role. i) A caring, mature and supportive attitude. j) Willingness and ability to sit for extended periods of time. This role may not be suited to those less mobile or for those who may have difficulty sitting for long periods of time. k) Ability to communicate in English, both orally and in writing. l) Willingness to work with and in conjunction with the Coroner and the Coroner’s Officers. m) To be computer literate with an understanding of and access to email; to have the ability to use online digital media such as Zoom or Teams to attend virtual team meetings or on-line training.   n) Agreement to the CCSS holding and, where appropriate, sharing your personal information within the Charity as set out in our Privacy Notice https://coronerscourtssupportservice.org.uk/ccss-privacy-statement/ and in compliance with the General Data Protection Regulations May 2018.

As a volunteer with us you will have an integral role in the successful delivery of our service, working closely with Court staff to provide the best possible support for all that attend. As we are delivering this service in a professional environment it is important that high standards are maintained at all times. Our Service is free and confidential and we must always act respectfully and empathically, being mindful of the sensitive nature of the support we offer to bereaved families and others.

In order for you to gain the most out of the experience, we ask that you volunteer for a minimum of 2 days a month (9.00 am – 5.00 pm) when the Court sits that often, for a minimum of 12 months.

Further location details may be provided below.

Jane Irvine

Ampthill Coroner's Court The Court House Woburn Street Ampthill Bedfordshire MK45 2HX

MK45 2HX

6

Please visit our website for more information and an application form: https://coronerscourtssupportservice.org.uk/get-involved/

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18 and over

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