Volunteer Centre

Volunteer Centre  Role Details

Memory Navigator

Carers in Bedfordshire

You did not enter a postcode in the search, or the postcode for this role is unknown.

//www.carersinbeds.org.uk This link will open a new window.

You will be part of our memory navigation team, providing telephone support 2- 4 hours per week and proactively calling people with dementia, people with memory concerns, and also carers of people with these conditions. People often struggle to keep find their way around services so your help will guide and encourage them.
These calls will be to signpost callers to various services, offer information, support and listen. You will make review calls to carers and others who are already registered. You will enter basic details of the call onto our database.
About the navigation service
The navigation service is a helpline for people living with dementia or memory concerns, and for people who care for someone with these conditions. This helpline is accessible 5 days a week.
Once someone has registered to the service they will also receive a regular proactive telephone call, to promote the feeling of being supported and encourage use of support services.

Advice, Information & Support,Befriending, Buddying & Mentoring,Caring,Support Work

Admin, Basic IT skills - internet & email

Committed and reliable volunteers. A good telephone manner, with excellent listening skills. Computer literate, experience of using a database would be an advantage. Experience of undertaking telephone support work or of signposting would be helpful. Empathy and understanding of the needs of people with dementia and their carers. An understanding of the importance of confidentiality and adherence to the confidentiality policy. The ability to get to know local services in order to signpost the caller to something relevant to them. Understanding of boundaries/safeguarding and ability to escalate a call to a support worker if necessary.

Join a small friendly team and meet new people Regular times fixed around your circumstances Gain experience in social care and telephone support work Access to training Named contact/ member of staff One to one and/or group based support/supervision Access to training on a range of subjects and skills

Further location details may be provided below.

Carol Solaiman

Carers in Bedfordshire, Emerald Court, Pilgrim Centre, Brickhill Drive, MK41 7PZ

MK41 7PZ

Adjacent to Pilgrim Prep School

4

Email volunteering@carersinbeds.org.uk or text 07462 153060 with your contact details

Volunteer Centre  Application Process

Volunteer Centre  Support you will receive

Volunteer Centre  I'm interested in this role

You will be asked to log in or register your details

Click Back to Search to return to the role search page

Volunteer Centre  When we need you to do this role

     Morning       Afternoon       Evening   
Monday 
Tuesday 
Wednesday 
Thursday 
Friday 
Saturday 
Sunday 

Volunteer Centre  Role Type

Volunteer Centre  Suitable For

18 and over

Volunteer Centre  We Welcome

 We welcome and/or have the resources to support:

Volunteer Centre  Location

View this role in Google maps This link will open a new window.